Category Archives: commercial cleaning faq’s

All Your Commercial Cleaning Services Questions Answered

What cleaning tasks does your commercial cleaning service offer?

One answer is that a commercial cleaning service can keep your office and warehouse space organized, your restrooms clean and your tenants satisfied. If you hire a commercial cleaning service like ZBM Clean, you can also request preventative maintenance done around your building, ensuring that your building condition is kept optimal.

The second answer to the question is an itemized list of potential cleaning, organization, preventative maintenance and light construction tasks that can be done at your primary building or rental commercial space. While the list for many commercial cleaning services would stop at cleaning and organization, ZBM professional commercial cleaners can also do preventative maintenance and construction tasks needed around your business, including:

  • cleaning your office kitchen,
  • window and blind cleaning,
  • dusting office cubicles and counters,
  • regular vacuuming,
  • floor cleaning and waxing,
  • parking lot maintenance,
  • refilling supplies in the restroom,
  • landscaping,
  • removing and replacing ceiling tiles,
  • fixing drywall patches,
  • painting walls,
  • fixing and repairing HVAC units,
  • building inner offices,
  • restroom repairs,
  • installing new interior and exterior doors,
  • other facility preventative maintenance.

This list of cleaning and preventative maintenance tasks can be customized to your business’ needs on a schedule you specify. And while this answer is a very long answer to a very common question, ZBM Cleaning can answer other common commercial cleaning questions about cleaning and preventative maintenance tasks with a simple phone call, and back their answer up with prompt and quality cleaning and preventative maintenance service.

What is the cost of a commercial cleaning service?

There is no clear-cut answer to this question, because the cost of a commercial cleaning service depends on what you need done at your business and how often. If you want to get a quote for commercial cleaning services at your business, contact the commercial cleaning service for a quote.

What should I expect from my commercial cleaning service?

You set expectations for your employees, so why shouldn’t you set expectations for your commercial cleaning service? Clearly, you chose and hired your cleaning service for a reason—we wrote about a few of them in our recent blog post. Your office, kitchen, warehouse and overall facility should reflect that, especially if you chose a commercial cleaning service that comes on-site regularly (more than one or two times a month). So what should you expect from my commercial cleaning service?

  • Availability-is the commercial cleaning service available to clean on a schedule you set?
  • Reliability-do they show up and get the job done?
  • Accountability-are their cleaners and managers accountable for the cleaning tasks getting done, and not getting done?
  • Communication-can you reach the company when you need them?
  • Excellent Customer Service-do your concerns get resolved promptly?

Can commercial services do maintenance around my business?

Not every commercial cleaning service does, but ZBM Cleaning does. In addition to offering janitorial services at your company, ZBM also offers:

  • parking lot maintenance,
  • removing and replacing ceiling tiles,
  • fixing drywall patches,
  • painting walls,
  • fixing and repairing HVAC units,
  • building inner offices,
  • restroom repairs,
  • installing new interior and exterior doors,
  • other facility maintenance.

How to Choose a Commercial Cleaning Service

commercial cleaningCleanliness, as the saying goes, is next to godliness. That’s especially true for a business where operating, and maintaining, a clean facility is good for business. The million dollar question (or thousand or hundred) is: how do you keep your facility clean in the most cost-effective manner? If you’re like many business managers, the answer is outsourcing your cleaning services to a commercial cleaning service. So how do you choose a commercial cleaning service that can meet your needs and facility budget? What is the process for selecting the right commercial cleaning service for your office and warehouse?

Determine what you need

Do an evaluation of your facility to determine what cleaning services are needed for daily operations. Would a daily floor cleaning of your manufacturing plant contribute to productivity? What job responsibilities do you want your employees to focus on? What job responsibilities do you NOT want them to focus on? Do you want your employees to spend their time cleaning the kitchen? Or washing down and restocking the bathrooms? To make this a company-wide effort, ask your managers to contribute a list of cleaning responsibilities that need to be completed in their workspace.

If you need maintenance at your facility as well, be even more selective about your commercial cleaning service. Choose a cleaning service that offers maintenance services such as power washing, parking lot maintenance, light construction projects, and minor HVAC and electrical repairs. If you need these additional services from your commercial cleaning service, make sure that you ask prospective services if they offer maintenance services and narrow your options to only those commercial cleaning services.

Set a schedule

Commercial cleaning services do the cleaning jobs that you request. Once you have your list of cleaning tasks you need done, determine the frequency you need cleaning at your facility. Do you need a daily cleaning or weekly cleaning? If you need maintenance, how often do you want the maintenance done? Your company sets the schedule. Also what is the optimal time for the commercial cleaning service to begin and finish? Do you want the cleaning service to come in the evening? Early morning? Overnight?

Consider dates for a deep cleaning as well, and how often you want a complete cleaning or facility needed. These tasks can be done on as-needed basis, or on set dates during company shut-downs.

Request a Quote

Once you’ve got a final list of cleaning tasks that need to be completed, request quotes from local commercial cleaning services. Because commercial cleaning services do the cleaning (and maintenance) you need done on a schedule you dictate, understand that the service is not going to be able to give you an immediate answer.

Ask the Right Questions

When you contact commercial cleaning services, be prepared with a list of questions to ensure you get the best results quickly and efficiently:

Service specifics. Be prepared to discuss the cleaning jobs you need completed, your preferred schedule, maintenance tasks, and any other special request you may have.

Proof of Insurance. Ask the commercial cleaning service for information about their proof of insurance, just in case any items at your business are damaged.

References. Ask for references from commercial cleaning services that can provide the cleaning and maintenance services you need at a price within your budget. A commercial cleaning service can provide references from present clients who use their services.

Review the contract

When you’ve narrowed your list of commercial cleaning services, request a draft of the contract for your company’s review. Once your business is satisfied, enjoy the result: a clean workplace that’s good for business—and conducive to growing your business.

How to Create a Clean Workspace Your Employees Love

Is the pile on your desk taller than you are? With a few exceptions (very, very few exceptions), most employees thrive in a clean and functional workspace. Achieving that goal—a clean and functional business—is not one that comes without continual effort and work:

  • Keep your common areas and warehouse organized. This is as simple as having separate bins for your paper supplies, designated spaces for products and clean countertops. Make sure that you have the proper shelving and amount of shelving to accommodate functional organization of your products and supplies.
  • Designate cleaning duties. Be clear about who is responsible for cleaning up clutter in common areas such as by the printer and in the warehouse. Regularly clean during slow times to keep the clutter to a minimum.
  • Preventative maintenance & cleaning. Regular preventative maintenance and cleaning can not only keep the office and warehouse clean, but also prevent disrepair and breakdowns that can cause future shut downs and problems.
  • Hire professional cleaners. This can be done in one of two ways: by hiring an employee or professional cleaning service. Base your decision on payroll costs, training and orientation expenses and benefits versus the fixed cost of a cleaning service. Factor in the amount of work that needs to be done to keep your building and office clean. A professional cleaning service can perform as much—or as little—as you need done.
  • Purge excess items. While it’s tempting to keep extra parts “on hand” for future use, make sure you throw away parts and items that are not going to be used. If you don’t, the excess inventory can build up over time, jeopardizing your organization and minimizing your usable space.

The good news is that creating a clean and functional workspace is not a goal that needs to be accomplished alone. Contact a reputable, local commercial cleaning company in southeastern Wisconsin for information about pricing and scheduling so you can achieve your goal of a clean and functional business.

5 BIG Questions to Ask When Hiring a Cleaning Service

When hiring a cleaning company for your home or business, you’ve got questions about your residential or commercial cleaning service and what to expect. We understand, and have answers for you when it works for you—just like our cleaners who provide quality cleaning when you need it:

Do I have to be there when the cleaner is there?

No and yes. It’s up to you. Homeowners or business personnel do not have to be present when our cleaners come in for cleaning. We do ask that you secure pets or animals when our cleaners come in, and provide a secure entrance system. If we’re cleaning carpets or floors we prefer that you do not stay (or perhaps hide in your office and read a good book!) for safety reasons.  We don’t want you to slip on a wet floor or trip on a hose.

Who supplies cleaning products?

Our cleaning cost includes all chemicals and equipment.  However, if you have a specific cleaning product you want us to use, that would have to be provided by you.

How often does the cleaner come?

Our cleaners are flexible. We can set regular cleanings based on your schedule, or come in and clean before you have a family holiday or company event. For businesses, our cleaners are also available during your company’s off hours, giving you a clean office or work area for your employees when they arrive. Some of our accounts are served 7 days per week and some are upon request.  We work within your budgets!

Do they do whole-home or business cleanings every time?

What do you need? Our cleaners can clean only the bathrooms or floors, or give your home or business a deep, “white-glove” clean every time. We can also establish quarterly or annual cleanings of your duct work, windows and blinds.  You decide on your cleaning and maintenance needs and wants. We work with you to set the cleaning schedule and scope at a cost that fits your budget.

How can I set up a cleaning?

Give us a call or send us an email.  We’re here to serve you.

What other questions do you have for a cleaning service?