Category Archives: hiring a home cleaning service

How to Hire a House Cleaning Service (With Step-by-Step Checklist)

washing dishes as part of a winter deep cleanIf you’re ready to throw in the towel on your house cleaning, these tips for hiring the best house cleaner are for you. The good news is you can hire a home cleaner to help with as much or as little cleaning as need done.

There are two options for home cleaners: an individual home cleaner or a home cleaning service. There are advantages or disadvantages to both. Some homeowners like the comfort of having one cleaner come every time (which can be done with an individual cleaner or home cleaning service). Others choose to hire a home cleaning service because of the availability, training, and assurances (i.e. for complaints, insurance, etc.)

The main difference between the two is availability. Home cleaning services always have employees available to clean, both for random cleanings (“I really need my home cleaned up before my party!”) or for regular weekly, bi-weekly, and monthly cleanings. Individual home cleaners typically require a more flexible schedule with an occasional break. Some cleaners require a set number of hours from homeowners.

Unfortunately, hiring either type of home cleaner comes with a process (a short process!) that ensures that both parties are satisfied.

Hiring a House Cleaning Service Checklist

____ Make a list of home cleaning services.

  • Ask friends and family for recommendations.
  • Do an internet search for local house cleaning services (i.e. “cleaning services near me,” “house cleaning near me.”
  • Research reviews on local cleaning services (i.e. Yelp, Facebook, etc.)

____ Decide what cleaning tasks you need done.

  • Make a list of all the cleaning tasks you need done.
  • Contact cleaning services for a free quote.

____ Interview each service.

  • “How long have you been in business? Can you provide references from past clients?”
  • “Is your service insured? What process should I follow if anything in my home is damaged?”
  • “Do you perform background checks on all your home cleaners?”
  • “Does your service supply the cleaning supplies and equipment?”
  • “Who should I contact to schedule a home cleaning?”
  • “Do I need to be here when the home cleaner comes?”
  • “Should I secure my pet when the cleaner comes over?”
  • “Who should I contact if I have any complaints?”
  • “Do I need to sign a contract?”

____ Hire the house cleaning service.

  • Review all contracts and proof of insurance.
  • Reiterate your list of cleaning tasks and expectations.
  • Sign all necessary paperwork before the first cleaning.

____ Schedule a home cleaning and enjoy the perks of a shorter to-do list.

How can I find a home cleaner?

home bathroom ready for spring cleaningA home cleaner can be the answer to all those times when you needed help cleaning the house or don’t have time for a deep cleaning. (And that’s not even counting all those times when you need to get ready for party guests or the in-laws visit.) Knowing when you need a home cleaner is easy. Finding and hiring a home cleaner can be more difficult.

The path to a good home cleaner is actually a series of steps that can take a family from in serious need of a cleaning to “oh, I’m so glad we have a home cleaner.”

Decide between a service or individual

There are two main kinds of home cleaners: cleaning services and individuals. Both home cleaning options come with pros and cons.

Cleaning services are available to clean as often and when is needed, whereas individual cleaners can usually come on a schedule that works for them. Both options should come with insurance (be very careful about hiring cleaners that don’t) in case of damage to items or property. Another advantage of a cleaning service is that they usually employ many cleaners, meaning that a cleaner is available in case another cannot make it.

The difference in price between the two depends on the individual or the cleaning service. Before contacting a home cleaner, make a list of cleaning tasks that need to be done and decide on how often the tasks need to be done (i.e. weekly, bi-weekly, monthly, etc.) Once the list is finalized, contact the cleaner for a free quote.

Ask for recommendations

One of the best and easiest ways to find a home cleaner is to ask friends and family for recommendations. Be leery of recommendations that aren’t based on personal experience. Often, people recommend their friend, family member, or a friend of a friend without knowing if they do a good job.

Research your options

Don’t be afraid to do as much research as possible about your potential home cleaners. Ask cleaning services and individuals for references. Check social media and review sites for positive and negative feedback.

Conduct a thorough interview

Before hiring a cleaner or scheduling a cleaning, always interview prospective cleaners. Ask these questions over the phone or in-person:

  • “How long have you been in business? Can you provide references from past clients?”
  • “Can you provide proof of insurance? What is the process for reporting if anything is damaged?”
  • “Do you do background checks on your cleaners?”
  • “Do I need to provide any cleaning supplies?”
  • “How do I contact you to schedule a home cleaning?”
  • “Do I need to be home? Is there a process for giving you access if I am not home?”
  • “Do I need to secure my pet while the home cleaner is here?”
  • “What is the cost of your cleaning services? Is it an hourly or set amount? Are there any additional fees?”
  • “Are there any cleaning services you cannot perform?”
  • “Who should I contact if there are any issues? How should I contact them?”
  • “Do you provide a contract with all the terms and conditions on paper?”

8 Signs You Need a House Cleaner

happy family in clean houseAdmitting you need help cleaning your house can be difficult.  After all, you’re an independent adult, a diligent worker, and an accomplished multi-tasker, right? Turns out, no.  Even with your best efforts, keeping a clean house, maintaining a full work schedule, plus having time for fun and hobbies, and…well, it all adds up.  Hiring a professional house cleaner can take at least one item off your to do list, and keep your household functioning at max capacity.  So when do you know when it’s time to hire a house cleaner?  We’ve listed some red flags that should cause you to pick up the phone (or the laptop).

You lose everything.

Even if it’s just psychological, most families can function better in a clean house. Part of that is the fact that it’s easier to find what you need (such as that shirt for your kid’s concert) and stay organized when you don’t have to wade through the piles of dust and stuff.

You (or someone in your home) have allergies or asthma.

If you can’t dust without an asthma or allergy attack, hire a house cleaner who can get the job done without an inhaler.  A house cleaner can also keep your home cleaner, improving the air quality and lessening your symptoms from household dust.

You’re selling your home.

A dirty house is going to drive away potential buyers by droves.  Even if you’ve never hired a house cleaner before, consider hiring a house cleaner for a deep clean.  Your house cleaner can scrub your tubs and tile, deep clean your floors, and give your home the full once-over that attracts buyers.

You panic every time someone says they’re coming over.

Entertaining should be a pleasant experience, not an “I-didn’t-clean-my-house-and-I’m-stressed-about-what-they’ll-think” kind of event where you are paranoid about every speck of dust that you didn’t have time to clean.  Hire a house cleaner that can keep your home clean in between guests so it’s easier to prepare for friends and family visits.

You feel like you spend all your time cleaning.

Whether your priorities have names, or are hobbies, you don’t always want to spend all your spare time cleaning your home. Hiring a home cleaning service gives you the freedom to spend you off-time off. If you travel for work, having outside cleaning help means a clean home, and someone to check in on your home (to make sure the pipes haven’t burst!), when you are away.

You feel overwhelmed by all the clutter.

If the pile of stuff in your home is giving you a panic attack, it’s time to make less clutter a priority—without having to take off from work.  Hire a home cleaner to start cleaning out your home so you can enjoy homeownership.

You need to prioritize your time.

The old saying, “time is money” applies here.  If you need time to work—time that’ll make you money instead of spending it cleaning—hire a house cleaner to come in while you work.  Your house cleaner can get your home as clean as you would (and all the tasks you request) while you pad your pocketbook.

You’re sick of the dust that piles up while you’re not around.

If you travel a lot, and the dust just piles up when you’re gone, hire a house cleaning service that can take care of your home while you’re away.  The perk is that when you are home, you can just be…home.  And not cleaning.